Payment options

eBill is the digital invoice for Switzerland. With eBill, you receive your invoice directly via e-banking – the invoice no longer needs to be sent out by post or e-mail or entered manually. You initiate the payment directly via e-banking.

You need to complete a one-off registration process via e-banking. If you have any questions relating to your e-banking solution, please contact your bank's customer adviser.

When registering for eBill you enter the QR reference number on your last invoice once.

The payment will not be initiated automatically. Your account will only be debited once you have checked your invoice in e-banking and approved the payment.

All private pension customers and those with private, SME or motor vehicle insurance can use eBill. The following are currently excluded:

• Health and accident insurance
• Occupational benefits products
  
• Insurance of Helvetia Specialty Lines (such as transport, aviation or art insurance).
  

The direct debit process (DD+ and Swiss Direct Debit CH-DD) works by debiting invoice amounts directly from your account. For that to happen, you give your bank a direct debit authorization for each invoice issuer separately. Direct debits are a good option for regular payments such as premium payments for pension solutions, rent, mortgage interest payments or telephone bills. For every payment made, there is a 30-day right of objection.

Swiss Direct Debit (CH-DD) is the direct debit process used by PostFinance. It allows regular debit payments to be taken from your post office account. It operates in the same way as the solutions used by Switzerland's banks. Outstanding payments are debited directly from your account.

To register, use our authorization form. This must be sent to your bank or to PostFinance after completion.

For both banks and PostFinance, there is a 30-day right of objection for direct debits. This means that you have 30 days after the relevant bank statement is sent out to revoke the payment.