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Payment options

Save yourself the bother of typing in all payment details on payment slips. Pay bills quickly and easily using one of the following payment methods.

eBill

With eBill you can pay your bills with just a few clicks. You no longer receive your bills by post or e-mail, but get them directly delivered to your e-banking account.

Please note: Customers cannot be issued with eBills for life insurance policies, investment products or retirement pensions. However, you can use the simplified direct debit method.

How does it work?

Login E-Banking

Log in to your e-banking account and select eBill from the menu. If you’re not yet registered on eBill, you can simply register with your e-mail address.

Add biller

Look for Helvetia in the list of companies and add Helvetia as a biller. Then click on “Register”.

Registration form

Once you have completed the registration form, you will receive your bills from now on in eBill form.

Direct debit procedure (DD)

If you are a Helvetia customer in the private pensions sector, a mortgage customer or tenant, you can use the direct debit system. When you set up a direct debit, you receive your premium invoice in the usual way, but the insurance amount is debited directly to your account. Your bank or PostFinance will send you a debit note, to which you can object within 30 days.

How does it work?

Direct debit form for mortgage customers and tenants
Set up the direct debit.
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